Polycom Actions

Polycom has three different types of Actions:

1. Phone Services

2. Phone Services Dialer

3. Dial Monitor

Get Polycom Actions

Retrieve all Polycom actions by issuing a GET on the below URL.

This will return a collection of Actions objects which could be a mix of the above-mentioned Action types.

The above will return a specific Action with Id.

 

[Note: Query filters may be applied on the Actions object. Refer to Query Methods portion of the document for more information]

Phone Service Actions Object

Name (required)	The name of action you are creating.
Site	Provide a Site (name) to associate the action. A null or empty string for Site defaults the action to AllSites, i.e. The action will be available to all Sites configured in Revolution .
URL	This is not a create or update property but will be provided on all GET of an actions. This is a dynamically generated callback URL to trigger this action.

Add or Update Polycom Actions

Actions may be added/updated in collections of Actions objects.

Example Request

• This POST request adds one new PhoneService and updates another existing PhoneService (Note: the object with ‘Id’)

Example Response

Phone Service Dialer Actions Object

Name (required)	The name of action you are creating.
Site	Provide a Site (name) to associate the action. A null or empty string for Site defaults the action to AllSites, i.e. The action will be available to all Sites configured in Revolution .
Extension	Dial an extension directly
URL	This is not a create or update property but will be provided on all GET of an actions. This is a dynamically generated callback URL to trigger this action.

Actions may be added/updated in collections of Actions objects.

Follow the same example as provided for PhoneService

Polycom Dial Monitor Actions Object

Name (required)	The name of action you are creating.
Site	Provide a Site (name) to associate the action. A null or empty string for Site defaults the action to AllSites, i.e. The action will be available to all Sites configured in Revolution .
MonitoredNumber (required)	Enter specific number to monitor or use ? and * wildcards (?11 matches 911 and 411; 2* matches any number dialed beginning with 2)

Actions may be added/updated in collections of Actions objects.

Follow the same example as provided for PhoneService

Delete Polycom Actions

Delete Polycom Actions by sending a collection of Ids of actions that need to be deleted.

Example Request

• This POST deletes actions with below IDs.